Orders are generally processed within 1–3 business days. Estimated delivery takes approximately 5–8 business days.

During busy periods or carrier delays, delivery may take a little longer.

Available shipping options and any applicable delivery charges are displayed at checkout before you complete your purchase.

Once your order has shipped, you can follow its progress using the tracking details provided in your shipping confirmation, when tracking is available.

If you need help locating your order, contact us at support@honey-linen.com .

Please email us as soon as possible with your order number.

We may be able to cancel your order before it has been processed or shipped. Once processing has started, changes may no longer be possible.

Your statutory consumer rights remain unaffected.

We recommend checking the size information provided on the product page and comparing it with a similar piece of clothing you already own.

Not sure which size to choose? Our customer care team is happy to help you decide.

Fit can vary depending on the style and fabric, so we recommend reviewing the product measurements before choosing.

You can also email us with the product name and your sizing question for extra guidance.

You may request a return within 30 days of receiving your order, subject to our return conditions.

Please review our Returns & Refunds Policy for full details.

Simply email support@honey-linen.com with your order number and the item you would like to return.

Our team will provide the appropriate return instructions.

We're sorry if something isn't quite right.

Please contact us as soon as possible with your order number and photos of the issue, if available.

We'll review the situation and help arrange an appropriate solution in accordance with your consumer rights.

We're always happy to help with questions about products, orders, delivery or returns.

Email us at support@honey-linen.com .